Our Journey

A journey of technological innovation at the service of people, from Juguetrónica to Ai-BotYou.

AI Help You: Innovation and Experience

AI Help You is born from a journey full of observation and learning about the real needs of companies, businesses, institutions, and individuals. Its founder, Daniel Bayón, has dedicated his career to anticipating technological changes, with the firm conviction that artificial intelligence is destined to be one of the most profound and decisive transformations of our era. Contributing to making that change positive and truly at the service of people is the mission that drives each of his solutions.

From his beginnings in experiential retail and the development of technological toys to professional robotics, he has identified key challenges in sectors such as commercial promotion, education, and human resources. AI Help You responds to these challenges by creating conversational systems with voice and advanced cognitive abilities that assist people at all times, without the need for constant physical presence and with an efficiency impossible to match by traditional methods.

Daniel Bayón in various events

Daniel Bayón in various collaborations and events throughout his professional career.

A Solution Born from Real Experience

The current solutions from AI Help You are the result of a long history dedicated to experiential retail and direct customer interaction, where we were able to see firsthand how necessary it is to have effective customer service tools. Over the years, we observed two recurring situations: moments of high traffic when staff could not attend to all customers, and moments of very low traffic when, due to shift adjustments based on public forecasts, there were not enough assistants available, and service was insufficient at times for people who came to the store during those hours.

Similarly, in our professional drone and robotics divisions, we experienced the challenges of evaluating technical knowledge without constantly relying on experts, who had to interrupt their work to participate in selection or evaluation processes. Additionally, the experience gained implementing customer service solutions with physical robots in our robotics division has allowed us to understand how to transfer those models to the digital environment, making them much more efficient and economically viable.

These and many other situations shaped the vision of AI Help You, which today offers intelligent AI assistance tools, available 24/7, capable of providing service by voice, text, or even with a physical appearance, and adapted to each environment. Whether it's to assist a customer in a store, resolve technical questions about products, interview candidates, or support education in a personalized way, our systems have been designed with a very clear mission: to help people, with artificial intelligence as an ally.

The Beginnings: Juguetrónica and the Success of Experiential Retail

In 2000, Daniel Bayón founded Juguetrónica, a store that combined the sale of technological toys with unique experiences. In a small shop on Fernando el Católico street in Madrid, he personally attended to customers while teleoperating robots from the warehouse to surprise them. The success was such that he moved to a larger space on Galileo street and, later, to a spectacular location on Alberto Aguilera, becoming a benchmark in experiential technology retail. The store stood out for offering an interactive environment full of operating robots and inventions, which attracted the attention of the media and thousands of visitors.

Daniel Bayón at Juguetrónica

Daniel Bayón at Juguetrónica, showcasing a host of interactive robots that characterized the shopping experience.

Expansion and Experiential Retail in Department Stores

Before starting to develop our own products, at Juguetrónica we began a phase of distributing technological toys from the most innovative manufacturers of the time. This step was key to understanding the market and establishing relationships with large department stores and specialized retailers throughout Spain.

We replicated the successful format of our flagship store on Alberto Aguilera through experiential corners at strategic points of sale such as El Corte Inglés, Carrefour, Toys“R”Us, Drim, and Fnac. Each corner was designed with its own furniture, screens, lights, and demonstration tables that even incorporated screens to display video effects under the operating products.

We brought in our own specialized promoters to offer personalized attention and live demonstrations, which allowed us to maintain the experiential essence of Juguetrónica throughout the country. This deployment made us identify a key need: the lack of attention during low-traffic periods or when it was not feasible to keep staff available. This shortfall later motivated us to create automated AI-powered service solutions.

Juguetrónica corners at El Corte Inglés

Some of the many Juguetrónica corners installed in department stores like El Corte Inglés.

Product Development at Juguetrónica

In addition to the successful experience in experiential retail, Juguetrónica created a division dedicated to developing innovative technology products oriented towards fun and education. In this area, numerous products were designed and manufactured, such as the Space Basket—which allowed controlling a flying ball, with a drone inside, through hand movements to score in a basket and enjoy a sci-fi basketball experience—and the Robotrón—for which software was developed to facilitate the learning of robotics and programming at very competitive prices.

Furthermore, new products were created from existing ones by making modifications and improvements that added new functionalities to previously developed products. For example, the Chameleobot was created, which started from a product turned into a board game that used the chameleon robot as an essential part of the game, and the Gamebot, which transformed a robot into the central element of a fun board game that had to be assembled beforehand.

Robotrón: Educational robotics kit

Robotrón: Educational robot developed by Juguetrónica

Space Basket: Drone basketball game

Space Basket: Innovative hand-controlled basketball game

Professional Robotics and Drones: Innovation in New Areas

Driven by the success of Juguetrónica, Daniel expanded his business by incorporating new divisions:

Robotrónica: Innovation in Educational and Professional Robotics

Founded in 2013, Robotrónica specialized in the development of educational and professional robotics solutions, as well as the creation of advanced software for humanoids. In 2019, it positioned itself as a leader in robotics in Spain.

Daniel Bayón with the NAO robot

Daniel Bayón with the NAO humanoid robot, one of the first intelligent robots implemented in Spain.

Pillars of Robotrónica

  • Development of proprietary applications: Creation of innovative technological solutions adapted to various sectors, leveraging the customer service experience from Juguetrónica.
  • Custom software for humanoids: Adaptation of the behavior of robots like NAO and Pepper according to each client's needs.
  • Natural language processing: Implementation of systems that allow humanoids to interact naturally and efficiently in environments such as shops, educational centers, and corporate events.

Hardware: Robots That Marked a Before and After

Robotrónica played a key role in the integration and development of advanced robotic hardware in Spain, incorporating pioneering robots like NAO and Pepper.

NAO Robot

  • A 58 cm humanoid robot, interactive, fully programmable, and constantly evolving.
  • Interacts naturally: listens, observes, speaks, and relates to its environment as programmed.
  • Implemented in numerous educational settings and corporate events.
NAO robot with Koke and Griezmann on El Hormiguero

The NAO robot interacting with Koke and Griezmann during its appearance on El Hormiguero.

➡️ NAO Robot with Koke and Griezmann on El Hormiguero
➡️ See project for Carrefour with NAO

Pepper Robot

  • A 120 cm humanoid robot, designed to interact by recognizing verbal and non-verbal language.
  • Equipped with advanced sensors, a 3D camera, and microphones to communicate fluently with individuals and large audiences.

➡️ See collaboration with ESADE using the Pepper robot for education
➡️ Renfe's Blog: Robots also travel by train (video of Pepper traveling to MWC)

Daniel Bayón with the Pepper robot

Daniel Bayón with the Pepper humanoid robot, implemented in numerous projects for large companies.

Software: Highlighted Projects with Major Companies

Robotrónica has developed custom software solutions for humanoid robots in various companies and organizations:

  • Ferrovial: Information and entertainment systems at Glasgow Airport.
  • Gas Natural: Guided assistant in its technology hub.
  • Inmochan: Interactive children's entertainment in shopping centers.
  • Carrefour: NAO for entertainment and collaboration on a project with Pepper.
  • Acciona: Accreditation and simultaneous translation system at corporate events.
  • FundGrube: Product information assistant for customers.
  • Dufry: Automated customer loyalty system.
  • Integration of advanced AI and NLP technology, such as IBM Watson and Microsoft LENI, in stores and shopping centers.
Pepper Attendant Software at SoftBank Robotics event ➡️ Pepper Attendant Software at SoftBank Robotics event

➡️ Pepper at Glasgow Airport
➡️ Pepper at Madrid Airport's Duty Free
➡️ Robotrónica's participation in Simo Educación
➡️ Robotrónica's participation in Global Robot Expo

The Robot Museum: The First Robotics Museum in Spain

The Robot Museum, conceived, designed, and created by Daniel Bayón, became an international benchmark in robotics. It began its activity by exhibiting a spectacular collection of historical, professional, and entertainment robots from collector Pablo Medrano. Among the replicas, the functional replica of R2-D2 stands out, developed at Juguetrónica by technical director Hermógenes Hernández in collaboration with the R2 Builders Club, being one of the great initial achievements and attractions. The international media impact exceeded all expectations.

The Robot Museum

The Robot Museum in Madrid, the first museum in Spain dedicated to robotics.

The Robot Museum interior

Inside the museum with several historical robots on display.

➡️ Video on the media impact of The Robot Museum
➡️ The Robot Museum on TVE news
➡️ Video about Juguetrónica's R2-D2

The Birth of AI Help You: A New Approach with AI

After an extensive career in the physical world of robotics and technology, Daniel Bayón identified numerous needs that were not being met by existing solutions. At the point of sale, for example, he observed how in-person customer service was difficult to sustain during low-traffic hours, while during peak demand, not all customers could be attended to in time. He also detected the inefficiency of traditional online support systems and the urgent need to create more effective and accessible promotional tools.

In areas such as human resources, he experienced firsthand the difficulty of evaluating technical knowledge without the direct intervention of specialists, which represented a high cost and a significant operational burden for the teams. It was this accumulation of experiences and learnings that inspired the creation of AI Help You: a company focused on leveraging the potential of artificial intelligence to assist companies and people in a practical, scalable, and efficient way.

With that vision, AI-BotYou was born, a revolutionary software that allows the creation of virtual robots with functionalities similar to physical ones, but with all the advantages of the digital environment. These robots can be used on any device and offer solutions such as:

  • Customer service via tablets at points of sale or through QR codes that allow the customer to use their own mobile phone as a virtual assistant.
  • Intelligent catalog management and conversational service with voice systems, available at any time.
  • Integration in restaurants, where customers can place orders directly from their mobile phones, with automatic dispatch to the kitchen.

The Evolution: Photorealistic Digital Humans

Today, that technology has culminated in our Digital Humans solution. Now, all these applications—from customer service to order taking—can be taken to a new level of realism and interaction through photorealistic avatars that become the visible and friendly face of any business.

Furthermore, these virtual robots open up new possibilities in the educational field, allowing for:

  • Interactive display of PDF documents: Robots guide and explain content dynamically, ideal for training.
  • Personalized learning assessment: With adaptive questions based on the student's level, providing immediate feedback.
  • Interaction with simulated historical figures: An engaging way to learn through dialogue with cultural avatars.

Our Digital Humans technology enhances these educational solutions, allowing interaction with a historical figure or a virtual trainer to be an incredibly immersive and realistic conversational experience.

In parallel, the AI-AutomateYou division was developed, aimed at automating internal processes and repetitive tasks with intelligent systems. Its functions include:

  • Customer Service Automation: 24/7 available AI, capable of answering technical questions and resolving incidents.
  • Marketing Automation: Automatic generation of content and digital publications.
  • Human Resources Automation: Interviewer chatbots that evaluate technical knowledge and skills, without the need for human intervention.

Next-Level Automation: WhatsApp Assistants

We take this automation capability a step further by creating autonomous conversational agents that operate directly via WhatsApp. We can develop anything from a personal assistant for CEOs, capable of scheduling meetings, managing emails, or making social media posts through simple chat commands, to complex management and support systems integrated into the world's most used communication tool.

AI-AutomateYou also offers personalized consulting to identify automation opportunities and define custom solutions.

Commitment to Dissemination and Training

AI Help You stands out for its educational work in artificial intelligence, providing courses for organizations such as IMSERSO (including a special course for people with disabilities), for over 600 professionals from Madrid Digital, and for various companies and specialists in the medical and educational sectors, demonstrating the potential of AI to improve efficiency.

A Project Based on Ethics and Innovation

Daniel Bayón's philosophy has always been to offer products and services that benefit people, prioritizing customer satisfaction. This conviction is reflected in the success of his projects and the trust placed in him by large companies, educational institutions, and public entities.

Learn More About Our History

If you wish to delve deeper into our journey and discover more about how our accumulated experience has shaped AI Help You, explore the following links:

Conference on robotics at El Ser Creativo ➡️ Daniel Bayón's Conference on Robotics at Circo Price: El Ser Creativo Congress: Mentes Brillantes Daniel Bayón with Teresa Viejo on La Observadora ➡️ Daniel Bayón interviewed by Teresa Viejo on La Observadora, National Radio Daniel Bayón on Cuarto Milenio ➡️ Report on Humanoids with an Interview with Daniel Bayón by Iker Jiménez on Cuarto Milenio

The Future of AI Help You

The journey from experiential retail at Juguetrónica to the creation of advanced AI solutions is the result of a relentless passion for technology and innovation. With AI Help You, we continue to work to bring the advantages of technology and artificial intelligence to companies, professionals, and individuals, developing practical, efficient, and personalized solutions.

AI Help You: Innovation to help people through artificial intelligence.